Generative & Assistive AI/ML Design | Product Design | UX/R | UI | Design Futures | Talent Developer | Team leader

Product Design

My approach to product design emphasizes blending user research, design methodologies, and best practices. From launching platforms like Merrill Edge to crafting seamless experiences for Dell and Alcon. I focus on driving measurable outcomes such as increased engagement, user adoption/conversion, sales growth, and customer satisfaction.

Expertise
feature design
Interaction Design
design system
Prototyping
Native + Web App development

GenAI Design

Leading generative and assistive AI design at Hivescience.ai has allowed me to pioneer cutting-edge user experiences leveraging predictive psychological dimensions and millions of data points. By creating platforms that deliver actionable intelligence, I enable businesses to achieve impactful results at an unprecedented pace.

Expertise
ML, NLP, and DL Experience strategy
supervised + unsupervised models
UX / UI integration
prompt engineering

Experience Strategy

Experience strategy has been at the heart of my leadership roles, from repositioning brands and businesses to transforming customer journeys for UBS, BMW, and USGA. By aligning user needs with business goals, I’ve delivered award-winning solutions that elevate brands and create lasting connections.

Expertise
north star definition
Service Blueprinting
STEEP(R) Analysis
Backcasting
Journey Mapping, archetype/persona development

product-led growth

Global Client Advisory Experience

UBS is recognized as the world's largest wealth manager, with a focus on high- and ultra-high-net-worth individuals. The firm manages over $2.6 trillion in assets under management (AUM) globally, primarily in its wealth management division​


Deliverables + outcomes
Global Client Experience
Led Experience strategy and product design
33% Increase in session duration for high-net-worth clients
44% increase in web platform adoption from 2021-2023
4.8 stars in iOS, 35k ratings

GenAi Progressive Web App

I provide a solid strategic foundation and detailed plan laying the base for success in each project I'm working on.





Deliverables + outcomes
Service Blueprinting
User Personas + Archetypes
JTBD + Task Flow Mapping
WIREframing + Prototyping
USer testing + Reporting

Transamerica Plan Participant Platform

Transamerica's category-leading, innovative Health and Wealth platform integrates financial planning with health insights, offering a holistic approach to retirement and overall well-being. By bridging the gap between health and wealth, the platform provides personalized strategies that help clients make informed decisions about their financial future while considering their long-term health needs.

Deliverables + outcomes
New product offering and brand repositioning
Led Experience strategy and product design
$400mm retained AUM based on new product offering
NPS score raised from -58 to 19
scenario mapping

Vehicle + Fleet Manager

The My BMW App is a comprehensive mobile application that seamlessly connects drivers to their vehicles, offering features such as remote engine start, vehicle status monitoring, and navigation services. It also provides personalized financial services, including direct access to BMW Financial Services accounts for payments and account management.

Deliverables
vehicle/fleet management experience
Drive engagement and adoption for preferred payments
Led Experience strategy and product design
Integrated vehicle connectivity and management
7% increase for automated monthly payments for US market

Player Handicapping

Serving over 2 million golfers and 15,000 clubs globally, GHIN enables golfers worldwide to accurately track and manage their handicaps, fostering fair competition across all skill levels. With features like score posting, stat tracking, and GPS-enabled course maps, GHIN enhances the golfing experience.

Deliverables
scoring and handicapping for amateurs and professionals
unify GHIN and R&A scoring systems into a single source
Led Experience strategy and design for Web and native-based product experience
43% lift in adoption in first year; 67% of golfers input scores digitally
4.8 stars in iOS with 20k ratings

Optical Inventory Management

Alcon's MARLO app is a digital platform that enables eye care professionals to manage contact lens orders efficiently, offering features like patient communication tools, order tracking, and direct shipping options.


Deliverables
increase customer satisfaction, decrease call center volume, drive retention & new sales
Global digital eCommerce experience,  
Led Experience strategy and product design
Alcon hold ~23% of the global contact lens market
Post launch, 2% increase in sales with single digital growth YoY since 2019

Chris Stauch

Accomplished product design leader with extensive experience in UX/UI, experience strategy, and design innovation, currently spearheading generative and assistive design at Hivescience.AI. With a career spanning prominent roles at Prophet, Deloitte Digital, and more, I bring a strong track record in strategic positioning, talent mentorship, and delivering transformative design solutions that align with business objectives. A seasoned team builder and career coach, I excel in managing cross-functional teams, establishing design systems, and driving impactful, data-informed experiences across industries. Holding advanced certifications and degrees in AI product design and design technology, I am committed to fostering forward-thinking design strategies that elevate user experience and business impact.

Education
M.I.T. xPRO Generative AI Product Design
certificate
parsons school of design
MFA
Syracuse University
BFA